Everything you need to access the Fusebox Elavon merchant portal: correct login URLs, step-by-step instructions, password reset, and error troubleshooting.
Select the portal that matches your account type. These links open the official Elavon websites.
Main portal for merchants processing payments through Elavon. Manage transactions, devices, and reports.
Open Fusebox Portal →Portal for resellers, ISOs, and channel partners managing multiple Elavon merchant accounts.
Open ElavonConnect →Simplified portal for small and medium-sized Elavon merchants. Access statements and basic reporting.
Open SMB Portal →Follow these four steps to access your Fusebox Elavon merchant dashboard. The process applies to the main Fusebox portal at fusebox.elavon.com.
Open your web browser and go to fusebox.elavon.com. Verify that the address bar shows a padlock icon and begins with "https://" — this confirms you are on the secure, official Elavon portal and not a phishing site. Bookmark the correct URL for future visits.
On the login page, type your Elavon Merchant ID in the username field and your portal password. Your Merchant ID and initial password were provided in the welcome email you received during Elavon merchant onboarding. If you cannot locate these, contact Elavon support at 1-800-725-1243 to retrieve your account details.
Fusebox requires MFA on every login for security. Enter the 6-digit verification code sent to your registered email address, SMS, or authenticator app. MFA codes are time-sensitive and expire every 30 seconds — if the code fails, wait for a new one to generate. If you are not receiving codes, check that your registered email and phone number are current.
After successful MFA verification, click Sign In to enter your Fusebox merchant dashboard. You will see your transaction feed, reporting summaries, device statuses, and account settings. Your session will remain active for a set period before auto-logout — always sign out manually when using shared devices.
Merchants searching for "elavon login," "elavon merchant portal login," "fusebox elavon login," or "elavon online login" are all looking for the same destination: fusebox.elavon.com.
Elavon has used several names for its merchant portal over the years. The platform was previously referred to as Elavon Online and the Elavon Merchant Portal before being rebranded as Fusebox following the integration with Global Payments technology. Despite the name changes, the underlying functionality and the login URL have stabilized at fusebox.elavon.com.
| Name You May Know | Current Name | Login URL |
|---|---|---|
| Elavon Online | Fusebox | fusebox.elavon.com |
| Elavon Merchant Portal | Fusebox | fusebox.elavon.com |
| Elavon Login | Fusebox (merchants) or SMB Portal | fusebox.elavon.com |
| Elavon Partner Portal | ElavonConnect | elavonconnect.com |
If you have forgotten your portal password, use the "Forgot Password" link on the fusebox.elavon.com login page. The password reset flow sends a secure link to your registered email address.
If you do not receive the reset email within 5 minutes, check your spam folder. If you remain locked out, call Elavon merchant support at 1-800-725-1243 for account recovery assistance.
Common login errors in Fusebox are usually caused by expired sessions, incorrect MFA codes, or browser compatibility issues. Here is what the error screen looks like and how to resolve each issue.
| Error / Problem | Likely Cause | Solution |
|---|---|---|
| Session expired | Idle timeout or browser closed mid-session | Refresh the page and log in again from scratch |
| Invalid credentials | Incorrect username or password | Double-check your Merchant ID. Use Forgot Password to reset. |
| MFA code not accepted | Code expired (30-second window) | Wait for the next code cycle and re-enter. Check device clock is accurate. |
| Account locked | 5+ consecutive failed attempts | Wait 15 minutes and retry, or call 1-800-725-1243. |
| Page not loading | Browser extension conflict or outdated browser | Try a different supported browser or incognito mode. |
| Two-step email not arriving | Wrong email on file or spam filter | Check spam folder; contact support to update registered email. |
Opens fusebox.elavon.com — the official Elavon merchant portal — in a new tab.
Open Fusebox Portal →Elavon merchant support is available 24/7 for login issues and account recovery.
1-800-725-1243
View Support GuideThis is an independent editorial site. Links open the official Elavon portals in a new tab. Not affiliated with Elavon Financial Services DAC or Global Payments Inc.
